We’re looking for the best

Want a change? Fancy growing your career at one of the top agencies in the B2B universe? Prefer Michigan Avenue to suburbia? If you're one of the best of the best, there may be a spot for you here. Our employees (both current and former) will tell you that Slack and Company is fertile ground for creative and strategic thinkers, especially those with plenty of ambition and curiosity.

View open positions

Senior Digital Strategist

The Senior Digital Strategist is tasked with assisting the growth of the Digital Strategy department through participating in new business pitches, authoring thought-leadership articles, and ensuring the agency remains innovative and integrated in its digital strategy department. The Senior Digital Strategist calls on their vast range of digital experience in order to manage and assist with the development and delivery of client and agency digital projects. The Senior Digital Strategist supports the Director of Digital Strategy in educating clients and internal staff on the latest trends, tips, and tactics for effective digital marketing. Additionally, the Senior Digital Strategist participates, where appropriate, in speaking engagements that emphasize the agency’s leadership role in the B2B digital marketing category.

Principal accountabilities

In addition to following agency policies and procedures, principal accountabilities include, but are not limited to:

Interpersonal

  • Exhibits a strong client-service mentality with both internal (account and creative services) and external clients.
  • Establishes sound and effective working relationships internally with client team members and with client.
  • Establishes sound and effective working relationships and resolves conflicts or roadblocks to either the relationship or the completion of assigned projects.
  • Collaborates with and mentors campaign managers to ensure internal procedures are properly carried out.

Subject-matter expertise

  • Manage multiple complex digital marketing development projects at once, serving both in an oversight and hands-on role as needed.
  • Serve as digital marketing SME on current client calls and prospective new business opportunities.
  • Provide sound digital analysis and recommendations to agency and clients based on creative observations and problem solving in a variety of digital sub-topics such as UX and systems integration.
  • Develop and deliver company and client presentations to ensure a broader and more in-depth understanding of digital.
  • Stay up-to-date on and advise clients of the latest trends and developments in digital marketing.
  • Provide consultative digital strategy to client teams and assist in growing the agency’s digital practice.
  • Participate in public speaking opportunities that will promote the agency’s digital expertise and reputation.

Reports to

Director of Digital Strategy

Project management

  • Effectively prioritizes and successfully handles many tasks simultaneously.
  • Ensures that deliverables are technically sound and effective.
  • Assures creative implementation is consistent with client and brand strategy.
  • Manages project deadlines within established cost and timeframes.
  • Develops accurate cost estimates and project timelines for client and agency projects.

Communicating

  • Consistently uses appropriate style for written and verbal communications.
  • Is persuasive; uses the best communication style for the message and the recipient.
  • Listens to others; is open to new ideas and approaches.
  • Asks relevant questions to collect the necessary information to turn client needs into strategy.
  • Recognizes important and relevant information; shares it appropriately.

Relationship building

  • Builds mutual trust and respect with internal clients, external clients and vendors. Follows through on commitments.
  • Recognizes the achievements and accomplishments of others.
  • Effectively negotiates to accomplish tasks.

Problem solving

  • Maintains composure under high-pressure situations.
  • Explores and considers options before making a decision or recommendation.
  • Exercises resourcefulness; persists in looking for solutions when nothing seems to work.
  • Thinks beyond the obvious to develop innovative solutions that overcome obstacles to getting things done.

Professional development

  • Maintains up-to-date knowledge of developments and trends in digital marketing.
  • Stays abreast of trends and developments in digital technologies and development languages and approaches.
  • Provides periodic updates to both internal and external audience about key developments and trends in digital marketing.
  • Participates regularly in social media channels related to digital marketing and development.

Technical experience qualifications

  • Experience with HTML, CSS, RWD
  • Experience with Flash, Edge and HTML 5
  • Experience developing using 4th gen language(s) and libraries (such as Javascript, jQuery, PHP)
  • Experience developing using 3rd gen language(s) and libraries (such as C, C++, C#, Java)
  • Experience setting up and maintaining a variety of systems in support of development environments and delivery platforms
  • Experience with social media listening platforms (such as Radian6, ScoutLabs)
  • Experience with social media engagement platforms (such as HootSuite, CoTweet, Radian6)
  • Experience with with paid search platforms
  • Experience with web analytics platforms
  • Knowledge of search engine algorithms for both paid and organic search
  • Knowledge of common adserving (particularly rich media) platforms
  • Experience using the Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred qualifications

  • Bachelors Degree in Marketing, Computer Science (or other, unrelated field but with related deep digital experience)
  • Personal blog or portfolio of work emphasizing broad knowledge and experience in digital marketing
  • 5 to 7 years of related experience preferred

Forward your cover letter, resume and a few of your best writing samples to: kelly.dunville@slackandcompany.com

Senior Account Manager

Slack and Company, an award-winning integrated marketing communications agency, seeks a Senior Account Manager with business-to-business agency experience. You've got to be sharp, people- and team-oriented, self-motivated and a proven problem solver who can also see the BIG picture. Having fun is part of the job description, so bring your enthusiasm and zest for doing a great job.

We're passionate about marketing and the clients we work with. We help industry leaders in food and beverage, packaging, social media, telecom, manufacturing, construction, online commerce, technology and more, build strong business brands and generate profitable return on investment. As a member of our staff, you'll enjoy a very competitive benefits package.

What are we looking for?

  • Six to eight years of business-to-business agency experience and a bachelor's degree
  • Competency in client service, strategic thinking, integrated marketing communications and business development
  • Independent worker who can self-direct, solve problems, lead by example and manage expectations
  • Hungry, go-getter approach to life and work
  • Willing to dig in and get the job done for the benefit of the team
  • Ability to multitask on various projects/assignments
  • Superb oral and written communications skills
  • No fear of deadlines
  • Ability to handle monthly billing and manage projects profitably
  • Ability to focus on both the details and the big picture
  • Leadership qualities to inspire team members and clients alike—even in high-stress situations
  • Ability to handle monthly billing and forecasts to manage client accounts profitably
  • General account management experience in the many aspects of marketing and advertising, including media, creative, production, public relations, digital strategy, direct response/direct marketing, market research, strategic planning, branding, face-to-face and measurement. Digital experience is very important

Forward your cover letter, resume and a few of your best writing samples to: kelly.dunville@slackandcompany.com

Account Manager

Slack and Company, an award-winning integrated marketing communications agency, seeks an Account Manager with business-to-business agency experience. You’ve got to be sharp, people- and team-oriented, self-motivated and a proven problem solver who can also see the BIG picture. Having fun is part of the job description, so bring your enthusiasm and zest for doing a great job.

We’re passionate about marketing and the clients we work with. We help industry leaders in food and beverage, packaging, social media, telecom, manufacturing, construction, online commerce, technology and more, build strong business brands and generate profitable return on investment. As a member of our staff, you’ll enjoy a very competitive benefits package.

What are we looking for?

  • Four to six years of business-to-business agency experience and a bachelor’s degree
  • Hungry, go-getter approach to life and work
  • Willing to dig in and get the job done for the benefit of the team
  • Ability to multitask on various projects/assignments
  • Superb oral and written communications skills
  • No fear of deadlines
  • Ability to focus on both the details and the big picture
  • Leadership qualities to inspire team members and clients alike—even in high-stress situations
  • Ability to handle monthly billing and manage projects profitably
  • General account management experience in the many aspects of marketing and advertising, including media, creative, production, public relations, digital strategy, direct response/direct marketing, market research, strategic planning, branding, face-to-face and measurement. Digital experience is very important

Forward your cover letter, resume and a few of your best writing samples to: kelly.dunville@slackandcompany.com

Client Service Intern

Slack and Company, an award-winning integrated marketing communications agency, seeks an intern for its Client Service group. You’ve got to be sharp, people- and team-oriented, self-motivated and a proven problem solver. Having fun is part of the job description, so bring your enthusiasm and zest for doing a great job.

We’re passionate about marketing and the clients we work with. We help build strong business brands and generate profitable returns on investment for industry leaders in food and beverage, packaging, social media, telecom, manufacturing, construction, online commerce, technology and more.

What qualities are we looking for?

  • Hungry, go-getter approach to life and work
  • Willingness to dig in and get the job done for the benefit of the team
  • Ability to multitask on various projects/assignments
  • Superb oral and written communications skills
  • No fear of deadlines
  • Attention to detail
  • Previous client service experience

Applicants should be familiar with the many aspects of marketing and advertising, including media, creative, production, public relations, digital strategy, direct response/direct marketing, market research, strategic planning, branding, face-to-face and measurement.

Forward your cover letter and resume to: kelly.dunville@slackandcompany.com

Creative Intern

Slack and Company, an award-winning integrated marketing communications agency, seeks an intern for its Creative Department. You've got to be sharp, people- and team-oriented, self-motivated and a proven problem solver. Having fun is part of the job description, so bring your enthusiasm and zest for doing a great job.

We're passionate about marketing and the clients we work with. We help build strong business brands and generate profitable returns on investment for industry leaders in food and beverage, packaging, social media, telecom, manufacturing, construction, online commerce, technology and more.

The Creative Department Intern's principal responsibility is to execute various tasks according to the instructions of art directors, associate creative directors and creative directors. Primary responsibilities include comping and mounting presentation materials, to revising electronic production files. Other task responsibilities include "lock and load" disk preparation for printers, scanning, and conducting stock image research. Central to all work performed by the Creative Department Intern is quality, cost, and timeliness.

What are the job responsibilities?

  • Hungry, go-getter approach to life and work
  • Willingness to dig in and get the job done for the benefit of the team
  • Ability to multitask on various projects/assignments
  • Superb design skills
  • No fear of deadlines
  • Attention to detail
  • Previous creative experience (professional or educational)

Applicants should be familiar with the many aspects of marketing and advertising, including media, creative, production, public relations, digital strategy, direct response/direct marketing, market research, strategic planning, branding, face-to-face and measurement. 

Additionally, applicants should be familiar with the following software: Adobe CS4, Microsoft Office, Apple Keynote and Suitcase Fusion.

Forward your cover letter, resume, and a minimum of five work samples to: kelly.dunville@slackandcompany.com

Freelance copywriters and art directors with solid interactive and print experience

Our award-winning integrated marketing communications agency seeks highly conceptual freelance art directors and copywriters who are passionate about business-to-business marketing and who can:

  • Take a creative roadmap and turn it into something that oozes with clarity, humanity and integrity
  • Quickly immerse themselves in a client’s business
  • Deliver strategically sound creative capable of blowing away clients based on tight budgets and deadlines
  • Shift gears and write or art direct for print projects one day and interactive projects the next

In order to be considered, you must have:

  • At least 7 years experience at an agency, design or digital firm and have quite a bit of business-to-business experience
  • Intense knowledge of Adobe Creative Suite if you’re on the art side and of Microsoft Office Suite if you’re the one who’s good with words
  • A similar intense knowledge of the latest trends in interactive, mobile and direct response marketing
  • A healthy mix of online and print. Because we’re an integrated marketing agency, we’ll be looking for samples of websites/microsites, banner ads, print ads, flat and dimensional mail and collateral
  • A detailed work ethic. Art files need to be well-organized and copy documents can’t contain typos

If you think you have what we’re looking for and want the opportunity to produce great work for some of the most recognized brands in the industry, send a resume or quick note and at least 5 PDFs (nothing over 10MB please), or the link to your site to: kelly.dunville@slackandcompany.com

Due to the volume of responses, we will only contact you if we think it makes sense to know more about you. Thanks for your interest in Slack and Company.

Account Supervisor

The Account Supervisor acts as the primary advocate for the client and the agency. The Account Supervisor assures that resources assigned to support accounts are managed to deliver the strongest possible support for the client's needs. The Account Supervisor grows and maintains the quality of the client relationship by developing strategic plans and programs, supervising their implementation, and assuring quality product, quality and growth of the account staff, while generating revenue.

Principal accountabilities

In addition to following agency policies and procedures, principal accountabilities include, but are not limited to:

 

Strategic planning

  • Responsible for account profitability by working with their Account Director and the Director of Client Service to properly staff the account, ensuring the right resources are on or are available to each project, securing and managing budgets, and providing accurate estimates.
  • Acts as the strategic counsel; ensures programs are in line with the short- and long-term business goals.
  • Keeps current with new trends and market conditions.
  • Develops strategic short- and long-term plans, both internally and externally.
  • Develops positioning and long-term plans working with the Account Director and senior agency practice leaders.

Managing people

  • Responsible, along with the Account Director, for recruiting, hiring and evaluating account staff.
  • Promotes employee professional growth by coaching and mentoring; provides in-action and informal training opportunities. Provides challenging assignments to staff and ensures staff is ready to meet those challenges.
  • Establishes sound and effective working relationships and resolves conflicts or roadblocks to either the relationship or the completion of assigned projects.
  • Monitors account staff to ensure internal procedures are properly carried out.

Managing client relationships

  • Manages client expectations.
  • Builds strong client relationships with all client contacts to ensure long-term client relationships.
  • Promotes and defends the value that the agency provides to clients.
  • Ensures that final deliverables meet or exceed client expectations.

Fiscal responsibility

  • Responsible for the internal profitability and revenue of the agency. Acts as an advisor to ensure that client team is acting most efficiently.
  • Responsible for creating new or expanding on business opportunities within client projects.
  • Builds new business opportunities; markets the agency through networking and selecting viable clients.
  • Actively protects the assets of both the agency and clients.
  • Negotiates and builds agency compensation plans designed to benefit both the client and the agency.

Reports to

Account Director

Competencies

  • Maximizes Business Results
  • Proactively generates business-building ideas for the client and creates opportunities to expand the agency’s business.
  • Can define and communicate the measurable value delivered to a client’s business.
  • Able to knowledgeably position the agency's product and pricing versus client competitors.
  • Develops and successfully manages business financial plans.

Knows client’s business

  • Thoroughly understands and stays current with information about client’s business and competitors.
  • Develops both strategic and tactical solutions to client problems.
  • Demonstrates a working knowledge of client’s internal organization.
  • Correlates what the agency can offer with client needs.

Leadership

  • Takes responsibility for the performance and results of the team.
  • Inspires people to go above and beyond.
  • Provides leadership direction to client while delivering through project team.
  • Builds relationships within the agency to solve problems.
  • Takes decisive action and reasonable risks based on an informed point of view.

Communicating

  • Keeps team current on important agency and client information by communicating effectively across all departments within the agency.
  • Consistently demonstrates and models a high level of credibility, authority and professionalism.
  • Actively listens and probes to understand broader agency and client issues and concerns.
  • Efficiently translates client needs while incorporating new ideas and direction into strategy.

Relationship building

  • Builds trusting, long-term partnerships with clients.
  • Manages client relationships by balancing their current wants with long-term needs.
  • Elevates team members and transfers client contact relationships at the appropriate times.
  • Puts the right resource in front of the client at the right time.

Mentoring and developing

  • Seeks and assures development opportunities for high-potential employees throughout the agency.
  • Ensures that short- and long-term professional development occurs throughout the department.
  • Supports the growth and development of direct reports.
  • Celebrates, recognizes and rewards team and individual triumphs.

Strategic perspective

  • Understands and clearly communicates the agency’s current strategy and vision.
  • Aligns initiatives with clients, market share and financial goals.
  • Knows what the key business priorities are and does not allow others to be distracted from them.
  • Thinks strategically as well as tactically and takes a “big picture" perspective of the company.

Maximizes business performance

  • Applies strong financial knowledge to business decisions.
  • Recommends opportunities to make the agency more efficient and competitive.
  • Will not sacrifice long-term results for the sake of short-term gains.
  • Carefully considers cost/benefit issues before making financial decisions.
  • Gets to the right price/value relationship for Slack and Company.

Decision making/direction setting

  • Makes the tough decisions that keep people focused on results.
  • Establishes priorities and provides detailed goals, expectations and performance standards to employees.
  • Anticipates needed resources and takes steps to ensure that they are available before goals are jeopardized.
  • Takes decisive risks, learns from mistakes and accepts consequences.
  • Relates important decisions and actions to the big picture.

Forward your cover letter, resume and a few of your best writing samples to: kelly.dunville@slackandcompany.com

Account Director

The Account Director acts as the primary advocate for the client and the agency. The Account Director assures that resources assigned to support accounts are managed to deliver the strongest possible support for the client's needs. The Account Director grows and maintains the quality of the client relationship by developing plans and programs, supervising their implementation, assuring quality product, quality and growth of the account staff, and generating revenue.

Principal accountabilities

In addition to following agency policies and procedures, principal accountabilities include, but are not limited to:

Strategic planning

  • Responsible for account profitability by properly staffing the account, ensuring the right resources are on or are available to each project, securing and managing budgets, and providing accurate estimates.
  • Acts as the strategic counsel; ensures programs are in line with the short- and long-term business goals.
  • Keeps current with new trends and market conditions.
  • Develops strategic short- and long-term plans, both internally and externally.

Managing people

  • Responsible for recruiting, hiring and evaluating account staff.
  • Promotes employee professional growth by coaching and mentoring; provides formal and informal training opportunities. Provides challenging assignments to staff and ensures staff is ready to meet those challenges.
  • Establishes sound and effective working relationships and resolves conflicts or roadblocks to either the relationship or the completion of assigned projects.
  • Monitors account staff to ensure internal procedures are properly carried out.

Managing client relationships

  • Responsible for the internal profitability and revenue of the agency. Acts as an advisor to ensure that client team is acting most efficiently.
  • Responsible for creating new or expanding on business opportunities within client projects.
  • Builds new business opportunities; markets the agency through networking and selecting viable clients.
  • Actively protects the assets of both the agency and clients.

Fiscal responsibility

  • Responsible for the internal profitability and revenue of the agency. Acts as an advisor to ensure that client team is acting most efficiently.
  • Responsible for creating new or expanding on business opportunities within client projects.
  • Builds new business opportunities; markets the agency through networking and selecting viable clients.
  • Actively protects the assets of both the agency and clients.

Reports to
Director of Client Service

Competencies

  • Maximizes Business Results
  • Proactively generates business-building ideas for the client and creates opportunities to expand the agency’s business.
  • Can define and communicate the measurable value delivered to a client’s business.
  • Able to knowledgeably position the agency's product and pricing versus client competitors.
  • Develops and successfully manages business financial plans.

Knows client’s business

  • Thoroughly understands and stays current with information about client’s business and competitors.
  • Develops both strategic and tactical solutions to client problems.
  • Demonstrates a working knowledge of client’s internal organization.
  • Correlates what the agency can offer with client needs.

Leadership

  • Takes responsibility for the performance and results of the team.
  • Inspires people to go above and beyond.
  • Provides leadership direction to client while delivering through project team.
  • Builds relationships within the agency to solve problems.
  • Takes decisive action and reasonable risks based on an informed point of view.

Communicating

  • Keeps team current on important agency and client information by communicating effectively across all departments within the agency.
  • Consistently demonstrates and models a high level of credibility, authority and professionalism.
  • Actively listens and probes to understand broader agency and client issues and concerns.
  • Efficiently translates client needs while incorporating new ideas and direction into strategy.

Relationship building

  • Builds trusting, long-term partnerships with clients.
  • Manages client relationships by balancing their current wants with long-term needs.
  • Elevates team members and transfers client contact relationships at the appropriate times.
  • Puts the right resource in front of the client at the right time.

Mentoring and developing

  • Seeks and assures development opportunities for high-potential employees throughout the agency.
  • Ensures that short- and long-term professional development occurs throughout the department.
  • Supports the growth and development of direct reports.
  • Celebrates, recognizes and rewards team and individual triumphs.

Strategic perspective

  • Understands and clearly communicates the agency’s current strategy and vision.
  • Aligns initiatives with clients, market share and financial goals.
  • Knows what the key business priorities are and does not allow others to be distracted from them.
  • Thinks strategically as well as tactically and takes a “big picture" perspective of the company.

Maximizes business performance

  • Applies strong financial knowledge to business decisions.
  • Recommends opportunities to make the agency more efficient and competitive.
  • Will not sacrifice long-term results for the sake of short-term gains.
  • Carefully considers cost/benefit issues before making financial decisions.
  • Gets to the right price/value relationship for Slack and Company.

Decision making/direction setting

  • Makes the tough decisions that keep people focused on results.
  • Establishes priorities and provides detailed goals, expectations and performance standards to employees.
  • Anticipates needed resources and takes steps to ensure that they are available before goals are jeopardized.
  • Takes decisive risks, learns from mistakes and accepts consequences.
  • Relates important decisions and actions to the big picture.

Forward your cover letter, resume and a few of your best writing samples to: kelly.dunville@slackandcompany.com

Account Manager

Slack and Company, an award-winning integrated marketing communications agency, seeks an Account Manager with business-to-business agency experience. You’ve got to be sharp, people- and team-oriented, self-motivated and a proven problem solver who can also see the BIG picture. Having fun is part of the job description, so bring your enthusiasm and zest for doing a great job.

We’re passionate about marketing and the clients we work with. We help industry leaders in food and beverage, packaging, social media, telecom, manufacturing, construction, online commerce, technology and more, build strong business brands and generate profitable return on investment. As a member of our staff, you’ll enjoy a very competitive benefits package.

What are we looking for?

  • Four to six years of business-to-business agency experience and a bachelor’s degree
  • Hungry, go-getter approach to life and work
  • Willing to dig in and get the job done for the benefit of the team
  • Ability to multitask on various projects/assignments
  • Superb oral and written communications skills
  • No fear of deadlines
  • Ability to focus on both the details and the big picture
  • Leadership qualities to inspire team members and clients alike—even in high-stress situations
  • Ability to handle monthly billing and manage projects profitably
  • General account management experience in the many aspects of marketing and advertising, including media, creative, production, public relations, digital strategy, direct response/direct marketing, market research, strategic planning, branding, face-to-face and measurement. Digital experience is very important

Forward your cover letter, resume and a few of your best writing samples to: kelly.dunville@slackandcompany.com

Client Service Intern

Slack and Company, an award-winning integrated marketing communications agency, seeks an intern for its Client Service group. You’ve got to be sharp, people- and team-oriented, self-motivated and a proven problem solver. Having fun is part of the job description, so bring your enthusiasm and zest for doing a great job.

We’re passionate about marketing and the clients we work with. We help build strong business brands and generate profitable returns on investment for industry leaders in food and beverage, packaging, social media, telecom, manufacturing, construction, online commerce, technology and more.

What qualities are we looking for?

  • Hungry, go-getter approach to life and work
  • Willingness to dig in and get the job done for the benefit of the team
  • Ability to multitask on various projects/assignments
  • Superb oral and written communications skills
  • No fear of deadlines
  • Attention to detail
  • Previous client service experience

Applicants should be familiar with the many aspects of marketing and advertising, including media, creative, production, public relations, digital strategy, direct response/direct marketing, market research, strategic planning, branding, face-to-face and measurement.

Forward your cover letter and resume to: kelly.dunville@slackandcompany.com

Creative Intern

Slack and Company, an award-winning integrated marketing communications agency, seeks an intern for its Creative Department. You've got to be sharp, people- and team-oriented, self-motivated and a proven problem solver. Having fun is part of the job description, so bring your enthusiasm and zest for doing a great job.

We're passionate about marketing and the clients we work with. We help build strong business brands and generate profitable returns on investment for industry leaders in food and beverage, packaging, social media, telecom, manufacturing, construction, online commerce, technology and more.

The Creative Department Intern's principal responsibility is to execute various tasks according to the instructions of art directors, associate creative directors and creative directors. Primary responsibilities include comping and mounting presentation materials, to revising electronic production files. Other task responsibilities include "lock and load" disk preparation for printers, scanning, and conducting stock image research. Central to all work performed by the Creative Department Intern is quality, cost, and timeliness.

What are the job responsibilities?

  • Hungry, go-getter approach to life and work
  • Willingness to dig in and get the job done for the benefit of the team
  • Ability to multitask on various projects/assignments
  • Superb design skills
  • No fear of deadlines
  • Attention to detail
  • Previous creative experience (professional or educational)

Applicants should be familiar with the many aspects of marketing and advertising, including media, creative, production, public relations, digital strategy, direct response/direct marketing, market research, strategic planning, branding, face-to-face and measurement. 

Additionally, applicants should be familiar with the following software: Adobe CS4, Microsoft Office, Apple Keynote and Suitcase Fusion.

Forward your cover letter, resume, and a minimum of five work samples to: kelly.dunville@slackandcompany.com

Freelance copywriters and art directors with solid interactive and print experience

Our award-winning integrated marketing communications agency seeks highly conceptual freelance art directors and copywriters who are passionate about business-to-business marketing and who can:

  • Take a creative roadmap and turn it into something that oozes with clarity, humanity and integrity
  • Quickly immerse themselves in a client’s business
  • Deliver strategically sound creative capable of blowing away clients based on tight budgets and deadlines
  • Shift gears and write or art direct for print projects one day and interactive projects the next

In order to be considered, you must have:

  • At least 7 years experience at an agency, design or digital firm and have quite a bit of business-to-business experience
  • Intense knowledge of Adobe Creative Suite if you’re on the art side and of Microsoft Office Suite if you’re the one who’s good with words
  • A similar intense knowledge of the latest trends in interactive, mobile and direct response marketing
  • A healthy mix of online and print. Because we’re an integrated marketing agency, we’ll be looking for samples of websites/microsites, banner ads, print ads, flat and dimensional mail and collateral
  • A detailed work ethic. Art files need to be well-organized and copy documents can’t contain typos

If you think you have what we’re looking for and want the opportunity to produce great work for some of the most recognized brands in the industry, send a resume or quick note and at least 5 PDFs (nothing over 10MB please), or the link to your site to: kelly.dunville@slackandcompany.com

Due to the volume of responses, we will only contact you if we think it makes sense to know more about you. Thanks for your interest in Slack and Company.

Account Supervisor

The Account Supervisor acts as the primary advocate for the client and the agency. The Account Supervisor assures that resources assigned to support accounts are managed to deliver the strongest possible support for the client's needs. The Account Supervisor grows and maintains the quality of the client relationship by developing strategic plans and programs, supervising their implementation, and assuring quality product, quality and growth of the account staff, while generating revenue.

Principal accountabilities

In addition to following agency policies and procedures, principal accountabilities include, but are not limited to:

 

Strategic planning

  • Responsible for account profitability by working with their Account Director and the Director of Client Service to properly staff the account, ensuring the right resources are on or are available to each project, securing and managing budgets, and providing accurate estimates.
  • Acts as the strategic counsel; ensures programs are in line with the short- and long-term business goals.
  • Keeps current with new trends and market conditions.
  • Develops strategic short- and long-term plans, both internally and externally.
  • Develops positioning and long-term plans working with the Account Director and senior agency practice leaders.

Managing people

  • Responsible, along with the Account Director, for recruiting, hiring and evaluating account staff.
  • Promotes employee professional growth by coaching and mentoring; provides in-action and informal training opportunities. Provides challenging assignments to staff and ensures staff is ready to meet those challenges.
  • Establishes sound and effective working relationships and resolves conflicts or roadblocks to either the relationship or the completion of assigned projects.
  • Monitors account staff to ensure internal procedures are properly carried out.

Managing client relationships

  • Manages client expectations.
  • Builds strong client relationships with all client contacts to ensure long-term client relationships.
  • Promotes and defends the value that the agency provides to clients.
  • Ensures that final deliverables meet or exceed client expectations.

Fiscal responsibility

  • Responsible for the internal profitability and revenue of the agency. Acts as an advisor to ensure that client team is acting most efficiently.
  • Responsible for creating new or expanding on business opportunities within client projects.
  • Builds new business opportunities; markets the agency through networking and selecting viable clients.
  • Actively protects the assets of both the agency and clients.
  • Negotiates and builds agency compensation plans designed to benefit both the client and the agency.

Reports to

Account Director

Competencies

  • Maximizes Business Results
  • Proactively generates business-building ideas for the client and creates opportunities to expand the agency’s business.
  • Can define and communicate the measurable value delivered to a client’s business.
  • Able to knowledgeably position the agency's product and pricing versus client competitors.
  • Develops and successfully manages business financial plans.

Knows client’s business

  • Thoroughly understands and stays current with information about client’s business and competitors.
  • Develops both strategic and tactical solutions to client problems.
  • Demonstrates a working knowledge of client’s internal organization.
  • Correlates what the agency can offer with client needs.

Leadership

  • Takes responsibility for the performance and results of the team.
  • Inspires people to go above and beyond.
  • Provides leadership direction to client while delivering through project team.
  • Builds relationships within the agency to solve problems.
  • Takes decisive action and reasonable risks based on an informed point of view.

Communicating

  • Keeps team current on important agency and client information by communicating effectively across all departments within the agency.
  • Consistently demonstrates and models a high level of credibility, authority and professionalism.
  • Actively listens and probes to understand broader agency and client issues and concerns.
  • Efficiently translates client needs while incorporating new ideas and direction into strategy.

Relationship building

  • Builds trusting, long-term partnerships with clients.
  • Manages client relationships by balancing their current wants with long-term needs.
  • Elevates team members and transfers client contact relationships at the appropriate times.
  • Puts the right resource in front of the client at the right time.

Mentoring and developing

  • Seeks and assures development opportunities for high-potential employees throughout the agency.
  • Ensures that short- and long-term professional development occurs throughout the department.
  • Supports the growth and development of direct reports.
  • Celebrates, recognizes and rewards team and individual triumphs.

Strategic perspective

  • Understands and clearly communicates the agency’s current strategy and vision.
  • Aligns initiatives with clients, market share and financial goals.
  • Knows what the key business priorities are and does not allow others to be distracted from them.
  • Thinks strategically as well as tactically and takes a “big picture" perspective of the company.

Maximizes business performance

  • Applies strong financial knowledge to business decisions.
  • Recommends opportunities to make the agency more efficient and competitive.
  • Will not sacrifice long-term results for the sake of short-term gains.
  • Carefully considers cost/benefit issues before making financial decisions.
  • Gets to the right price/value relationship for Slack and Company.

Decision making/direction setting

  • Makes the tough decisions that keep people focused on results.
  • Establishes priorities and provides detailed goals, expectations and performance standards to employees.
  • Anticipates needed resources and takes steps to ensure that they are available before goals are jeopardized.
  • Takes decisive risks, learns from mistakes and accepts consequences.
  • Relates important decisions and actions to the big picture.

Forward your cover letter, resume and a few of your best writing samples to: kelly.dunville@slackandcompany.com

Account Director

The Account Director acts as the primary advocate for the client and the agency. The Account Director assures that resources assigned to support accounts are managed to deliver the strongest possible support for the client's needs. The Account Director grows and maintains the quality of the client relationship by developing plans and programs, supervising their implementation, assuring quality product, quality and growth of the account staff, and generating revenue.

Principal accountabilities

In addition to following agency policies and procedures, principal accountabilities include, but are not limited to:

Strategic planning

  • Responsible for account profitability by properly staffing the account, ensuring the right resources are on or are available to each project, securing and managing budgets, and providing accurate estimates.
  • Acts as the strategic counsel; ensures programs are in line with the short- and long-term business goals.
  • Keeps current with new trends and market conditions.
  • Develops strategic short- and long-term plans, both internally and externally.

Managing people

  • Responsible for recruiting, hiring and evaluating account staff.
  • Promotes employee professional growth by coaching and mentoring; provides formal and informal training opportunities. Provides challenging assignments to staff and ensures staff is ready to meet those challenges.
  • Establishes sound and effective working relationships and resolves conflicts or roadblocks to either the relationship or the completion of assigned projects.
  • Monitors account staff to ensure internal procedures are properly carried out.

Managing client relationships

  • Responsible for the internal profitability and revenue of the agency. Acts as an advisor to ensure that client team is acting most efficiently.
  • Responsible for creating new or expanding on business opportunities within client projects.
  • Builds new business opportunities; markets the agency through networking and selecting viable clients.
  • Actively protects the assets of both the agency and clients.

Fiscal responsibility

  • Responsible for the internal profitability and revenue of the agency. Acts as an advisor to ensure that client team is acting most efficiently.
  • Responsible for creating new or expanding on business opportunities within client projects.
  • Builds new business opportunities; markets the agency through networking and selecting viable clients.
  • Actively protects the assets of both the agency and clients.

Reports to
Director of Client Service

Competencies

  • Maximizes Business Results
  • Proactively generates business-building ideas for the client and creates opportunities to expand the agency’s business.
  • Can define and communicate the measurable value delivered to a client’s business.
  • Able to knowledgeably position the agency's product and pricing versus client competitors.
  • Develops and successfully manages business financial plans.

Knows client’s business

  • Thoroughly understands and stays current with information about client’s business and competitors.
  • Develops both strategic and tactical solutions to client problems.
  • Demonstrates a working knowledge of client’s internal organization.
  • Correlates what the agency can offer with client needs.

Leadership

  • Takes responsibility for the performance and results of the team.
  • Inspires people to go above and beyond.
  • Provides leadership direction to client while delivering through project team.
  • Builds relationships within the agency to solve problems.
  • Takes decisive action and reasonable risks based on an informed point of view.

Communicating

  • Keeps team current on important agency and client information by communicating effectively across all departments within the agency.
  • Consistently demonstrates and models a high level of credibility, authority and professionalism.
  • Actively listens and probes to understand broader agency and client issues and concerns.
  • Efficiently translates client needs while incorporating new ideas and direction into strategy.

Relationship building

  • Builds trusting, long-term partnerships with clients.
  • Manages client relationships by balancing their current wants with long-term needs.
  • Elevates team members and transfers client contact relationships at the appropriate times.
  • Puts the right resource in front of the client at the right time.

Mentoring and developing

  • Seeks and assures development opportunities for high-potential employees throughout the agency.
  • Ensures that short- and long-term professional development occurs throughout the department.
  • Supports the growth and development of direct reports.
  • Celebrates, recognizes and rewards team and individual triumphs.

Strategic perspective

  • Understands and clearly communicates the agency’s current strategy and vision.
  • Aligns initiatives with clients, market share and financial goals.
  • Knows what the key business priorities are and does not allow others to be distracted from them.
  • Thinks strategically as well as tactically and takes a “big picture" perspective of the company.

Maximizes business performance

  • Applies strong financial knowledge to business decisions.
  • Recommends opportunities to make the agency more efficient and competitive.
  • Will not sacrifice long-term results for the sake of short-term gains.
  • Carefully considers cost/benefit issues before making financial decisions.
  • Gets to the right price/value relationship for Slack and Company.

Decision making/direction setting

  • Makes the tough decisions that keep people focused on results.
  • Establishes priorities and provides detailed goals, expectations and performance standards to employees.
  • Anticipates needed resources and takes steps to ensure that they are available before goals are jeopardized.
  • Takes decisive risks, learns from mistakes and accepts consequences.
  • Relates important decisions and actions to the big picture.

Forward your cover letter, resume and a few of your best writing samples to: kelly.dunville@slackandcompany.com

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